Customer Wars
Season 8
“The customer is always right is the exception rather than the rule.”
Created by: Jonathan Skogmo, Jason Cilo
Network: A&E, Z
Season aired: 2026-03-10
Seasons
Overview
With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. “Customer Wars” spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that “The customer is always right” is the exception rather than the rule.
Episodes · 17
Flightless and Furious
In Maryland, a delivery worker's sharp turn catches his co-worker off guard and at the Tampa airport, a passenger who's upset at missing her flight is confronted by police.
Game Over
At an amusement park, police officers confront a couple causing a disturbance.
High Stakes Heist
On an airplane in Los Angeles, two friends are confronted by the flight crew.
Iced Out
A woman becomes upset after hearing a group of tourists speak in their language.
Fired Up
In Orlando, Florida, a tense standoff unfolds in a convenience store.
Don't Look Up
At a restaurant in Texas, a melee erupts after a patron is allegedly served the wrong type of salsa.
Room Ragers
At a baseball game, a confrontation between an employee and fans turns into a physical altercation.
Clocked Out
At a restaurant, the police intervene because a fired employee refuses to leave the property.
Trespass Trouble
In Oakland, a customer who stops the line sparks a verbal argument with other customers.
Commuter Combat
A motorist brandishes a knife at a semi driver after they collide on an Albuquerque highway and police in Ohio utilize multiple PIT maneuvers during a high-speed chase.
Birthday Blowup
In Enfield, Connecticut, a checkout line mess sparks a confrontation between customers and in Naples, Florida, police question a woman celebrating her birthday after she's asked to leave a restaurant following an alleged incident with an employee.
Camp Confrontation
At an Oregon summer camp, an employee confronts a delivery driver, and simple questions quickly turn into a heated clash and on the Los Angeles Metro, a mysterious argument between two riders erupts into a physical brawl.
Noise Nonsense
In Chappell Hill, Texas, a fast-food employee is confronted after a customer believes he was commenting on her weight and in Joliet, Illinois, an early-morning noise complaint at a gym escalates into a clash with police.
Pizza Police
In a Florida neighborhood, police answering a call about an alligator loose in a neighborhood intercept a woman trying to deliver pizza to a customer. At a pro football game in L.A., trash talking between two women from opposite teams quickly turns into a massive brawl. Off the coast of a Colombian island, a couple of parasailing tourists are enjoying the view high above the ocean, when threatening winds send them on a terrifying ride.
